Practice Information

Referrals

Referrals are reviewed to ensure the practice is an appropriate fit for your clinical needs and to determine whether an appointment can be offered. Responses are generally provided within 1–2 weeks. Following review, I’ll contact you or your referrer to discuss the outcome and, where an appointment can be offered, provide the next available appointment time. 

One-off psychiatric assessments (Medicare item 291) and medico-legal assessments are not available.

Fees

Consultations are privately billed. Please contact the practice for current fee information.

A pre-payment of 50% of the consultation fee is required to secure an initial assessment appointment. This amount will be deducted from the total consultation fee on the day of your appointment.

Medicare rebates are available with a valid referral, subject to Medicare eligibility. If eligible, you may also receive higher Medicare benefits through the Medicare Safety Net once you reach the relevant annual threshold. Further information is available from Services Australia - Medicare Safety Nets.

Cancellations

Please provide at least 2 business days' notice if you need to cancel or reschedule an appointment.

Appointments cancelled with less than 2 business days' notice, or appointments not attended, may incur a cancellation fee of 50% of the consultation fee. Appointments cancelled with less than 1 business day's notice, or not attended without notice, may incur the full consultation fee.

Communication

Email is for administrative enquiries only and should not be used for clinical advice or urgent concerns.
For clinical queries, please book an appointment. For emergencies, call 000 or attend your local Emergency Department. For urgent mental health support, contact your local Mental Health Line on 1800 011 511 or Lifeline on 13 11 14.

Prescriptions, forms and letters are usually provided during a scheduled consultation. If you need something between appointments, please get in touch and we can discuss what is required. Additional fees may apply for requests outside a scheduled consultation. Prescriptions cannot usually be provided without an appropriate clinical review, and an appointment will be required where a review is needed.